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Crew Member

 Sonic Drive In
Details
Location: IL - 4356-Mattoon, IL Job Type: Restaurant - Food Service
Customer Service
Retail
Base Pay: N/A Required Education: Not Specified
Bonus: Required Experience: Not Specified
Other: Required Travel: Not Specified
Employee Type: Full-Time/Part-Time Relocation Covered: No
Industry Restaurant, Food

Job ID:

Description
Crew Member

About us:

Sonic Core Values:

At Sonic, we value:

  • Respect for everyone touched by the Sonic brand.
  • Entrepreneurial spirit and the power of the individual.
  • Importance of relationships as a way of life.
  • Doing different, special and better things to surprise and delight everyone touched by the Sonic brand.


Sonic Mission Statement:

  • To become America’s most-loved restaurant brand.


Crew Member Summary:

Prepares quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the Sonic Drive-In.

Immediate Supervisor: Manager On Duty

Status: Hourly, Non-Exempt

Responsibilities of Crew Member Includes:


Essential job duties:

  • Performs all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, and if applicable, Drive-Thru) as needed and depending on store volume, during a shift to ensure that preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
  • Operates switchboard and records customer order, repeats order in a clear and understandable manner.
  • Operates Drive-Thru window and sales register and makes accurate change quickly and efficiently.
  • Prepares fountain drinks and ice cream items.
  • Prepares food by cutting and chopping food items and cooking on grill or in fryers.
  • Prepares food orders efficiently within 2-3 minute time frame.
  • Packages all menu items into bags or trays and places drink orders into drink carriers.
  • Serves food to customers in an efficient manner in the Drive-Thru and as necessary when working in other Basic Stations.
  • Moves food product weighing up to 50 lbs into freezer and shelves stacked from floor to ceiling.
  • Routinely disposes of trash by transporting bags outside and into dumpsters.
  • Cleans all areas of drive-in, including mopping, sweeping, washing dishes, wiping counter-tops and emptying used grease.
  • Performs frequent washing and sanitizing of: food areas, food preparation tools, and hands.


Additional duties:

  • Displays the importance of placing guests’ needs first on a consistent basis.
  • Responds to guests requests in a respectful manner. Promptly reports complaints to a member of the drive-in management team.
  • Wears required uniform and appropriate personal protective equipment as outlined in the Sonic Drive-In operations manual.
  • Performs other job related duties as assigned or required.


Requirements
Crew Member

Requirements for Crew Member:

Qualifications and job requirements:

  • Effective communication skills
  • Basic math and basic reading skills
  • Ability to follow directions
  • Ability to work irregular hours, nights, weekends and holidays
  • Complies with all Sonic Drive-In Policies and Procedures, and all health and sanitation laws and regulations.
  • Successfully completes and follows requirements of all STAR certification and other Sonic Drive-In training programs.
  • Continuous standing, bending, stooping, lifting, stretching and frequent over-head lifting will be required when staging, preparing or packaging menu items and/or cleaning.
  • General knowledge and understanding of the restaurant industry or retail operations preferred, but not required.


Environment:

  • Frequent exposure to heat and hot liquid shortening while cooking.
  • Frequent exposure to freezer when stocking food items.
  • Occasional exposure to extreme temperatures based on variable weather conditions.